About UsInStride Health is transforming pediatric mental healthcare. Our mission is to provide desperately needed, insurance-based access to virtual treatment that works for kids and teens with mod/severe anxiety & OCD. Through this mission, we are expanding access to care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence based therapies and outcomes tracking. Team InStride Health: Our Core Values

• Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated.
• Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
• Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
• Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.

About The RoleThe Vice President of Growth Operations is responsible for overseeing all major aspects of preparing for, entering, and scaling markets for InStride Health. In this role, you will be responsible for optimizing our company's growth function by owning the tools, processes, and data flows to reduce friction and enable efficiency of our growth function. You will collaborate closely with our executive team, marketing, sales, and operations departments to drive growth initiatives and enhance the overall performance of our business.Responsibilities include, but are not limited to:

• Developing a deep understanding of the regulatory, operational, and customer (payor and referring provider) process requirements associated with entering each new market, and establishing a scalable roadmap for success quickly and effectively
• Analyzing growth processes and data flows to optimize efficiency and performance
• Implementing and managing systems and tools for use by growth organization, for the purpose of ensuring operational excellence and high-fidelity reporting on growth metrics
• Providing Leadership Team with critical insights regarding operational and business performance associated with new market expansion and expansion within existing markets
• Supporting strong relationship building with payors, ensuring efficient bi-directional management for end to end operational processes
• Leading implementation of new payor contracts
• Collaborating with Growth team members and cross-functional stakeholders to align growth initiatives with business development objectives and support the overall revenue goals of the company
• Leading project and program management of Growth team-specific initiatives and cross-functional initiatives involving the Growth team
• Building and mentoring a growth operations team (over time), providing guidance, support, and fostering a high-performance culture
• Key member of InStride Health Leadership team, driving growth goals forward strategically and in ways that support scalability
• Support creation and delivery of Monthly Business Reviews and Growth Team report outs
• Support Chief Growth Officer with P&L management for Growth organization
• Help drive selection, implementation and management of CRM system
• Gathering competitive and market data to define the landscape and develop key inputs and insights to support strategies for identifying and pursuing geographic expansion opportunities

What You Need To Succeed In The Role

• Bachelor's degree in business administration, marketing, or a related field. Advanced degree preferred
• Proven experience in growth operations, business development, or a related leadership role, preferably within the healthcare industry
• Strong understanding of the pediatric health market and patient referral processes
• Excellent analytical skills, with the ability to analyze data and use metrics to drive decision-making and strategic planning
• Exceptional leadership and communication skills, with the ability to influence and collaborate cross-functionally with executives and teams
• Strategic thinker with a demonstrated ability to develop and execute growth strategies
• Detail-oriented with exceptional organizational and project management skills.
• Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines
• Familiarity with CRM systems, growth operations tools, and technology-driven healthcare services is a plus
• Experience with successfully executing and implementing payer-provider contracts or partnerships required for Commercial and Medicaid lines of business including experience with Value Based Incentive Risk and/or Shared Savings network contracting models
• Proven experience with developing, presenting and analyzing various types of financial analyses, contracting models and network engagement in order to make informed strategic decisions required
• Excellent written and interpersonal communication skills
• Ability to work independently and professionally in a fast-paced environment; ability to be flexible
• Ability to handle sensitive and confidential information in a manner that inspires confidence and trust

Why Join Our Team

• Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more)
• Ground floor entry into a company that is changing the landscape of pediatric mental health treatment
• Ability to help thousands of children and families get the care they need
• Excellent compensation for doing what you love
• Opportunity to work with talented and highly experienced team members who have devoted their lives to solving this problem
• Fully virtual: work from the comfort of your home with periodic in-person retreats
• Opportunity for growth within the company

Commitment to Diversity, Equity, Inclusion, & BelongingOne of the core values we are passionate about in InStride is building an inclusive and equitable environment where we celebrate all identities. We strongly believe that every member on our team enriches our InStride family; the individual voices help us provide better care for families. Therefore, we invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.