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Virtual Coach Manager

InStride Health

InStride Health

Boston, MA, USA
Posted on Friday, September 15, 2023
About UsInStride Health is transforming pediatric mental healthcare. Our mission is to provide desperately needed, insurance-based access to virtual treatment that works for kids and teens with mod/severe anxiety & OCD. Through this mission, we are expanding access to care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence based therapies and outcomes tracking. Team InStride Health: Our Core Values
  • Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated.
  • Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
  • Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
  • Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.
About The RoleInStride Health is looking for a Coach Manager to help us grow and manage our team of dedicated coaches. As a Coach Manager, you will be responsible for recruiting, training, and managing a team of coaches who provide personalized support to our patients and families. You will work closely with our clinical leadership team and licensed therapists to ensure that our coaches are delivering high-quality care and meeting our patient and family needs. You will also be responsible for developing high-performing coaches, creating a positive work environment, and providing effective feedback to individual coaches on the team. Key Responsibilities
  • Recruit and hire high-quality coaches who have expertise working with children & families.
  • In collaboration with clinical leadership, support the development and delivery of comprehensive training programs for new and existing coaches.
  • Provide ongoing support and coaching to our team of coaches to help them deliver effective treatment and support outcomes for our patients.
Commitment to Diversity, Equity, Inclusion, & BelongingOne of the core values we are passionate about in InStride is building an inclusive and equitable environment where we celebrate all identities. We strongly believe that every member on our team enriches our InStride family; the individual voices help us provide better care for families. Therefore, we invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.