Hazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…

• Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference

Check us out at Hazel Health Careers

As the People Experience Manager (PXM), you will oversee the strategy, communication and programming that connects Hazel team members to the company’s growing business and mission impact, and each other. Leveraging insights from and in collaboration with your People Team colleagues, you will hone our Hazel Team Member Value Proposition (TMVP) and ensure that our company’s policies and practices stay true to, align with and reinforce our Value Proposition every day. You have 5/+ years designing and implementing high-quality programming and communications focused on organizational effectiveness. At work, you are the project manager that everyone is excited to partner with, and at home, you are the family member who gets tapped to plan big vacations and the friend who reviews those hard-to-write emails. You excel at distilling, empathizing, and threading the needle across high-level management objectives and on-the-ground frontline efforts, because you’ve worn multiple hats in your career and believe deeply in the power and potential of a positive, aligned and connected work community.

The PXM reports to Hazel’s People Strategy & Operations Director and is a key member of the People Team. The position will ideally be located in the San Francisco Bay Area though remote locations will be considered (please see below for additional details).

What You’ll Do:

• In partnership with the People Team, Chief of Staff, and cross-functional leaders, develop and implement a company-wide communications and programmatic strategy that enables team members to authentically connect with Hazel’s TMVP and each other in service of and in alignment with our mission, business objectives, tactical rhythm, and company milestones.
• Alongside the TMVP, develop a deep understanding of Hazel’s business, product and delivery models, and leverage best-in-class communication practices to engage current and prospective team members across multiple channels and modalities.
• Oversee all aspects of Hazel’s organizational convenings, inclusive of virtual All-Hands meetings, in-person Summits, and other online and in-person events and meetings, by delivering on logistical, operational and strategic needs on-time, on-budget, and with detailed precision, including but not limited to: booking and negotiating venu e, lodging and food; planning space against meeting itinerary and aims; managing budgets and requisite documentation, ordering and maintaining event supplies and materials, and serving as the main point-of-contact before, during and after major convenings.
• Coach, develop and laterally manage cross-functional team members to execute on People Experience programming, fostering an intentionally inclusive, equitable and collaborative team culture that puts the team member experience at the forefront.
• Serve as an internal advisor to People Business Partners and organizational leaders by actively maintaining knowledge of trends, developments, and best practices on team member belonging, retention, morale, recognition, productivity, and incentives.
• Proactively identify opportunities to evolve existing practices and introduce new initiatives, marshall resources, and manage change to strengthen Hazel’s community and culture.
• Periodically support People Team special projects.

Skills & Experience that You’ll Need to Bring:

• 5/+ years of professional experience in People & Culture, Organizational Effectiveness and/or Organizational Development/Change Management; bonus if experience intersects with healthcare, direct services, and/or start-up company.
• Demonstrated experience translating strategic vision into detail-oriented programmatic execution plans, ideally inclusive of large-scale events and complex organizational communications.
• High degree of organization and ability to fluidly manage documents and processes in Google Suite, Slack and other digital-first tools.
• Conscientious problem solver, fixer and resource finder with an elevated level of productive paranoia; ability to defuse and resolve conflict in moments of tension.
• Ability to balance multiple priorities—supporting a team member, preparing for a training, entering data—gracefully and with practiced personal organization and time management.
• Excellent communication skills, and the ability to communicate expectations clearly up, down, and laterally with confidence and professionalism with contacts ranging from external vendors to the CEO.
• Strong judgment and critical reasoning skills, with the ability to navigate new situations.
• Strength in coaching, empowering, and leading others in formal and informal capacities.
• Enthusiasm for a team-based work environment.
• A sense of humor, a willingness to embrace both your own quirks and others’, and a passion and commitment to put team members at the center of everything we do.
• Ability to regularly move boxes, equipment and materials up to 25 pounds before, during, and after convenings.
• Hold a BA or BS.

Total compensation for this role is market competitive, with a base salary range of 115,000 to 135,000, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

Our Hiring Process:

At Hazel, we value your time and aim to run a hiring process that takes no more than 4 weeks, involving interview activities customized for each role and requisite skill set. We understand that interviewing for a new job can be a big change and the Hazel Recruitment Team is excited to guide you through this process.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the Fair Hiring laws. Learn more about working with us at Hazel Health Life.